Access to Resources


We connect individuals and families with programs and services to help them navigate through the barriers that are preventing them from becoming self-sufficient.



In 2018, 2-1-1 connected more than 12.8 million people to resources, helping meet virtually any need people come across. The first 2-1-1 call was taken by United Way of Greater Atlanta in 1997. Today, United Ways operate/fund over 70% of 2-1-1 call centers.


What is 2-1-1?

2-1-1 is an information and referral service dedicated to connecting people to life-changing resources.

Frequently referred services include:

  • Utility assistance
  • Food pantries
  • Shelters

No matter your need, simply dial 2-1-1 to get connected to a skilled information and referral specialist that will direct you to your nearest resource.


South Sound 2-1-1 Region

211Washington’s 2-1-1 system is split into seven unique regions. Ours, the South Sound 2-1-1 region, consists of Pierce, Thurston, and Lewis Counties. When you dial 2-1-1, you’ll be connected to our call center at United Way of Pierce County in Tacoma. Our Community Resource Coordinator makes sure all agencies/resources in Lewis County are accounted for and up to date in the 2-1-1 database.


How can you help?


  • Donations to United Way of Lewis County will help us perform outreach and raise awareness for 2-1-1.


  • A lot of people don’t know about 2-1-1. Tell your friends, family, and colleagues about it. If you see someone in need, point them in the direction of 2-1-1. We’re happy to drop off 2-1-1 materials at your place of business and help inform your staff/constituents about 2-1-1.

Reach Out

  • If you’re an agency that provides services and would like to be included in the 2-1-1 database, please email

The South Sound 2-1-1 call center is open Monday – Friday from 9am – 4pm.
Visit to access resources at any time.